+1 (866) 240-3931

Spirit Airlines
Flight Cancellation Policy (2025)

Flying with Spirit Airlines means enjoying ultra-low base fares, but it’s essential to understand their policies as plans change. Spirit’s cancellation policy is structured around its fare classes, offering flexibility for those who purchase it. For help navigating these options, you can call our customer support number to get instant help with your Spirit flight tickets.

+1 (866) 240-3931

Feature and Details:

24-Hour Cancellation:

Free cancellation within 24 hours of booking (if booked 2+ days before departure) 

Refundable Ticket Cancellation:

Full refund to original payment method at any time before departure 

Non-Refundable Ticket:

Receive a travel credit for future use, minus any cancellation fee 

Same-Day Flight Changes:

Available for a fee with same-day confirmed change option

Customer Support Number: +1 (866) 240-3931
24/7 Support Available: Toll-free & Online Support

Why Do You Need the Spirit Airlines Cancellation Number?

Spirit’s website is designed for self-service, but our agents can help with specific issues that require human intervention. Call the support number for:

  • Difficulties canceling a flight booked with a voucher or credit.
  • The online system is not generating your Spirit Credit correctly.
  • You need to cancel a flight for a reason covered by Spirit’s optional insurance.
  • Questions about the value of your credit or refund status.

Is There a 24-Hour Risk-Free Cancellation on Spirit?

Yes. Spirit Airlines offers a 24-hour flexible booking policy in compliance with USDOT regulations.

  • Cancel any ticket within 24 hours of purchase for a full refund.
  • The booking must be made at least 7 days before the scheduled departure.
  • This policy applies to all fare classes, including Bare Fare™.
  • The refund will be processed back to your original form of payment.

Spirit Cancellation Policy for Refundable Tickets

  • Spirit does not traditionally sell “refundable” tickets. Instead, flexibility is added through their optional “Flight Flex” add-on or by purchasing a higher fare bundle.
  • The Flight Flex option allows one free change or cancellation, with the value returned as Spirit Credit.
  • Passengers who cancel without Flight Flex will receive Spirit Credit, not a cash refund.
  • No cash refunds are issued for voluntary cancellations outside the 24-hour window unless required by law.

Spirit Cancellation Policy for Non-Refundable Tickets

  • Spirit’s standard Bare Fare™ is non-refundable. Canceling these tickets results in a travel credit.
  • Cancel before departure to receive the value as Spirit Credit.
  • Spirit Credit is valid for 6 months (180 days) from the date of issue.
  • A Passenger Usage Fee is deducted from your total fare before the credit is issued. This fee can be over $100 per person, significantly reducing the credit value.
  • Unused government taxes and fees are refundable.

What is the Spirit Airlines Refund Policy?

Refunds are typically only issued within the 24-hour window, for eligible involuntary cancellations, or for unused taxes.

Refund Type Processing Time
Credit/Debit Card (24-hr) 7-10 business days
Spirit Credit Issued immediately to your account
Taxes & Fees 7-10 business days

What is the Flight Change & Reschedule Policy on Spirit?

Changing a Spirit flight involves paying a change fee and any fare difference.

  • Change Fee: A fee is required to change any flight, which varies depending on when you make the change.
  • Fare Difference: You must pay the difference if the new flight is more expensive. No refund is given if it is cheaper.
  • The Flight Flex add-on waives the change fee once.
  • Changes can be made through ‘My Trips’ on spirit.com or by calling customer service.

Same-Day Flight Change Policy on Spirit

Spirit offers a same-day confirmed change option for a fee.

  • You can change to an earlier or later flight on your day of travel for a fee.
  • You must be traveling on the same day and on the same route.
  • Changes are confirmed based on seat availability.
  • The fee is in addition to any fare difference for the new flight.

How to Cancel a Spirit Airlines Flight?

Canceling your Spirit flight is primarily done online, but phone support is available.

Online
  1. Visit spirit.com and go to My Trips.
  2. Enter your confirmation code and last name.
  3. Select the flight to cancel.
  4. The system will show the Spirit Credit value after deducting the Passenger Usage Fee.
  5. Confirm the cancellation to receive your credit.
By Phone
  1. Call: +1 (866) 240-3931
  2. Speak with a Spirit agent. Note: Spirit charges a fee for phone bookings and cancellations.
  3. Provide your booking details.
  4. The agent will process the cancellation and quote your Spirit Credit value.

If Spirit Cancels Your Flight

If Spirit cancels your flight for operational reasons, you are entitled to options.

  • You can receive a full refund to your original form of payment (not just credit).
  • You can be rebooked on the next available Spirit flight at no extra cost.
  • Compensation is not typically provided for cancellations due to controllable issues, as per their Contract of Carriage.

Typically, no. Outside of the 24-hour window, you will receive Spirit Credit for cancellations, minus a Passenger Usage Fee. Cash refunds are only issued if Spirit cancels your flight.

The fee is called a "Passenger Usage Fee" and is often over $100 per person. This amount is deducted from your fare before the remaining value is issued as Spirit Credit.

Spirit Credit is valid for 6 months (180 days) from the date it is issued.

Yes, by canceling within 24 hours of booking or by purchasing the Flight Flex option at the time of booking.

If you miss your flight (a "no-show"), you will forfeit the entire value of your ticket and will not receive any credit.

Frequently Asked Questions (FAQs)

Need Help Canceling or Rebooking?

Call the Spirit Airlines and CheapFlyFinder customer service helpline at +1 (866) 240-3931. Please be aware that Spirit charges a fee for assistance over the phone. Our team can guide you through the process to minimize costs.

Our travel experts are here to help.

+1 (866) 240-3931

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