Flying with Air France means experiencing French elegance and global connectivity, but plans change. Whether your flight is within Europe, to North America, or beyond, Air France’s cancellation policy offers varying levels of flexibility depending on your fare. Moreover, you can call our customer support number to get instant help with your flight tickets and navigate your options.
Free cancellation within 24 hours of booking
Full refund available before departure
Travel voucher may be available
Subject to fees and fare differenceÂ
While many changes can be made online, contacting Air France customer support is essential for personalized assistance. Our agents can help with:
Yes. Air France offers a 24-hour grace period in accordance with international regulations.
Refundable tickets (typically Flex and Business Class fares) offer the greatest freedom.
For non-refundable tickets (typically Light, Basic, or Classic fares), cancellation usually results in a travel voucher.
After canceling an eligible ticket, Air France will process your refund according to the following timelines.
| Refund Type | Processing Time |
|---|---|
| Credit/Debit Card | 7-10 business days |
| Bank Transfer | Up to 20 business days |
| Travel Voucher | Issued immediately to your account |
Air France allows changes to most tickets, though fees and policies are fare-specific.
Air France offers a same-day confirmed change option, subject to availability and fees.
You can cancel your Air France flight online or by contacting our support team.
If Air France cancels your flight for operational, weather, or other reasons, you are entitled to care and options under EU and French regulations.
Yes, if you cancel within the 24-hour risk-free window or if you have a refundable Flex fare.
You will typically receive a travel voucher for the value of your ticket, minus any applicable cancellation fees. This voucher is valid for 12 months.
Refunds to credit/debit cards usually take 7-10 business days. Bank transfers can take up to 20 business days.
No. After the 24-hour risk-free period, Light (or Basic) fare tickets cannot be changed or canceled for a voucher.
You have the right to choose between a full refund, rebooking on an alternative flight, or rerouting at a later date. You may also be entitled to compensation depending on the cause and notice given.
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