Flying with Air Canada means choosing Canada’s flag carrier for a seamless travel experience. We know that plans can shift unexpectedly. Whether your journey is domestic, transborder, or international, Air Canada’s cancellation policy is designed to provide options for a variety of situations. For immediate and personalized assistance, you can call our customer support number to get instant help with your flight tickets.
Free cancellation within 24 hours of booking (if booked 2+ days before departure)
Full refund to original payment method at any time before departure
Receive an Air Canada Travel Voucher
Available for a fee and fare difference
Customer Support Number: +1 (866) 240-3931
24/7 Support Available: Toll-free & Online Support
While many changes can be managed online, our customer support agents are available 24/7 to handle more complex scenarios:
Yes. Air Canada’s 24-hour cancellation policy allows you to book with confidence.
Passengers who purchase Latitude, Comfort, or Flexible fares enjoy the greatest flexibility.
Air Canada’s Standard and Basic fares are non-refundable but offer value for future travel if plans change.
After canceling an eligible ticket, Air Canada will automatically process your refund or issue a Travel Voucher.
| Refund Type | Processing Time |
|---|---|
| Credit/Debit Card | Up to 15 business days |
| Bank Transfer / Other Methods | Up to 20 business days |
| Air Canada Travel Voucher | Issued immediately to your account |
Air Canada allows you to change your flight, though policies and fees vary significantly by fare type.
Changes are not permitted after the 24-hour risk-free period.
Changes are permitted for a change fee plus any fare difference.
Changes are permitted; only the fare difference applies (no change fee).
can be made through ‘My Bookings’ on aircanada.com, the mobile app, or by calling customer service.
Air Canada offers a same-day standby and confirmed change option for a fee.
Canceling your Air Canada flight can be done conveniently online or by phone with agent support.
If Air Canada cancels your flight for operational, safety, or scheduling reasons, you are protected under their policy and applicable regulations (like APPR in Canada).
Yes, if you cancel within the 24-hour risk-free window or if you have a refundable (Latitude, Flexible) fare.
It is an electronic credit issued when you cancel a non-refundable ticket. It is valid for 12 months for any Air Canada flight.
Typically, no. Non-refundable fares are eligible for a Travel Voucher only, except in certain exceptional circumstances or if Air Canada cancels your flight.
No. After the 24-hour risk-free period, Basic fare tickets cannot be changed, canceled for credit, or refunded.
You will always have the right to choose between a full refund to your original payment method or rebooking on the next available flight.
Call the Air Canada customer service helpline at +1 (866) 240-3931. Our support team is available 24/7 to help you modify or cancel your flight smoothly.
Disclaimer: CheapFlyFinder is a third-party travel assistance service. We are not affiliated with any airline or government agency. All airline names and logos are used for reference only. For official information.
© 2025 Created with Cheapflyfinder
