Air France Cancellation Policy 2025: Different Ways to Cancel the Flight

Flying with Air France means enjoying a customer-centric experience with transparent policies. We know that flexibility is a key to modern travel. Whether you are flying from Paris to New York or on a European getaway, the Air France cancellation policy is straightforward and fair. For immediate assistance, call our customer support number to help with your flight tickets.

Feature and Details:

24-Hour Cancellation:

You get free cancellation within 24 hours of booking

Refundable Ticket Cancellation:

Full refund available before departure

Non-Refundable Ticket:

Receive a travel credit or voucher for future use

Same-Day Flight Changes:

Available subject to availability and fare conditions

Customer Support Number:
24/7 Support Available: Toll-free & Online Support
How to Cancel an Air France Flight?

How to Cancel an Air France Flight?

According to Air France cancellation policy, you can cancel your flight on the website, by calling the helpline, or at the ticket counter. However, you can also contact our agents to cancel your flight.

How to Cancel a Flight Online?
  1. Visit airfrance.com and go to Manage Your Booking.
  2. Enter your reservation reference (booking code) and last name.
  3. Select the trip you wish to cancel.
  4. Click Cancel Flight and follow the prompts.
  5. Review the summary for your refund or Travel Credit details.
  6. Confirm the cancellation. Your credit or voucher will be issued to your Flying Blue account or emailed to you.
How to Cancel a Flight over the Phone?
  1. Speak with an Air France customer service agent.
  2. Provide your reservation reference and Flying Blue number (if applicable).
  3. The agent will process the cancellation and explain your refund or credit options.

Same-Day Flight Cancellation Policy on Air France

Air France offers same-day flight change options subject to availability and fare conditions, allowing you to fly earlier or later on the same route.

  • Available for a fee depending on the fare type and route (often waived for Flex fares or Flying Blue Elite members).
  • You must be travelling on the same day and between the same cities.
  • Fare difference may apply depending on the new flight.

Air France Cancellation Policy for Non-Refundable Tickets

  • Air France’s most restricted fares are “Light” (Economy) and certain Promo fares.
  • All non-refundable fares are converted to a travel voucher/credit upon cancellation.
  • Cancel before departure to receive the remaining value as an Air France travel credit/voucher.
  • Standard & Flex Fares: Full value issued as credit (no cancellation fee for Flex tickets).
  • Light/Promo Fares: A cancellation fee may be deducted (typically €70–€200 depending on route and timing), and the remaining value is issued as a non-refundable voucher.
  • The travel voucher expires 12 months from the original booking date.
  • Unused government taxes and fees are refunded to the original payment method.

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Air France Cancellation Policy for Refundable Tickets

  • Air France’s flexible fare options are called “Flex,” “Business Flex,” and certain Premium Economy/Business fares.
  • Cancel your ticket for any reason up until departure for a full refund.
  • Applies to Flex fares in all cabins.
  • No cancellation fees apply.
  • You get refunds to your original form of payment within 7–20 working days, depending on the payment method.

Is There a 24-Hour Risk-Free Cancellation on Air France?

Air France’s 24-hour booking policy lets you book your travel with peace of mind.

  • Cancel your Air France ticket within 24 hours of booking for a full refund.
  • The booking must be made at least 7 days before the scheduled departure.
  • This policy applies to all fare classes, including Light/Promo fares.
  • The refund will be processed back to your original form of payment.
How Much is the Air France Cancellation Fee?

How Much is the Air France Cancellation Fee?

Air France allows cancellations on most tickets, with fees varying by fare type:

  • Light / Promo Fares: Cancellation fees apply (typically €70–€200 depending on route and timing).
  • Standard & Flex Fares: Cancellation fees are waived. You only pay the fare difference if you rebook a more expensive flight.

Cancellation requests can be made through Manage Your Booking on AirFrance.com, the Air France mobile app, or by calling customer service.

Why Do You Need the Air France Cancellation Number?

While Air France’s website and app are intuitive, our support team is here for you 24/7 for specific situations:

  • You need help combining multiple travel vouchers for a new booking.
  • The online system is not recognising your Flying Blue account number or travel voucher.
  • You have a complex booking with connections and need to cancel only one segment.
  • You need to cancel a flight booked with an Air France voucher or gift card and have questions about the refund method.

What is the Air France Refund Policy?

After cancelling an eligible ticket, Air France will automatically process your refund or issue a travel voucher.

Refund TypeProcessing Time
Credit/Debit Card7–20 business days
Bank TransferUp to 30 business days
Travel VoucherIssued immediately via email or to your Flying Blue account

 

Air France enables you to cancel a flight within 24 hours of booking for a complete refund, provided the booking was made at least 7 days before departure. This applies to all fare types, including Light/Promo.

Air France does not charge cancellation fees for Flex fares. However, Light and certain Promo fares are subject to cancellation fees, but you may still cancel and receive a travel voucher minus the applicable fee.

If Air France cancels your flight, you are eligible for either a complete refund to your original payment method or a travel voucher. You may also be entitled to compensation under EU Regulation 261/2004 depending on the route and circumstances.

You can cancel your booking via the Air France website, mobile app, or by calling customer service. After cancellation, you will receive a confirmation email with refund details or voucher information.

If you purchased extras like baggage, seat selection, or à la carte meals, refundability depends on the fare rules. If your fare is refundable, extras are refunded too. For non-refundable fares, extras may be converted into travel vouchers for the full ticket value.

Frequently Asked Questions (FAQs)

Disclaimer

We are not affiliated with Air France, Flying Blue, or any official airline entity. CheapFlyFinder.com provides independent travel support services to assist with airline-related issues such as cancellations, refunds, and rebooking. For official information, please visit AirFrance.com.

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