Flying with British Airways means experiencing a blend of British heritage and global reach, but we know plans can change. While you are traveling across the UK, to Europe, or on a long-haul adventure, the British Airways cancellation policy offers options tailored to different fare types. For immediate, or personalized assistance, you can call our customer support number for help with your flight tickets.
Free cancellation within 24 hours of booking
Full refund available before departure
Receive a voucher or credit for future travel
Available for a flat fee
According to the British Airways cancellation policy, you can cancel your flight via the website, by calling the helpline, or at the ticket counter. However, you can also contact our agents to cancel your flight.
British Airways offers a same-day confirmed cancellation option for a fee, subject to availability.
Non-refundable tickets (Basic, Standard) are not eligible for cash refunds but retain value for future travel.
Refundable tickets, full-fare Economy (Flex), Premium Economy (World Traveller Plus), and flexible Business/First Class fares offer the most freedom.
British Airways offers a 24-hour cooling-off period on most bookings.
British Airways allows cancellations on most tickets, though fees and policies vary by fare type:
Cancellation requests can be made through Manage My Booking on BritishAirways.com, the mobile app, or by calling customer service.
According to the British Airways cancellation policy, you need to pay a cancellation fee while cancelling your flight, which depends on the class type and destination.
| Time of cancellation | Cancellation fee |
| Online | $25 |
| Over phone | $25 |
| At the airport | $35 |
If British Airways cancels your flight for operational, weather, or other reasons, you are protected under UK/EU regulations (UK261).
After canceling an eligible ticket, British Airways will automatically process your refund or issue a Travel Credit.
| Refund type | Processing time |
| Credit/Debit Card | 7 business days |
| Bank Transfer | Up to 20 business days |
| Travel Credit | Issued immediately to your TrueBlue account |
While the British Airways website and app are intuitive, our support team is here for you 24/7 for specific situations:
British Airways enables you to cancel your booking within 24 hours of purchase for a full refund, provided the ticket was purchased directly from BA’s website, app, or customer service.
Cancellation fees is according to your fare type: refundable fares allow cancellations for a fee, whereas non-refundable fares refund only taxes, and a service fee may apply.
You only get the government taxes and airport fees. The base fare is not refundable. Some non-refundable fares may also include a small cancellation service charge.
You can cancel your booking using the manage My Booking section, mobile app, customer service (phone), or at the airport ticket counter. BA will show you the refund amount before confirming the cancellation.
If BA cancels your flight, you are entitled to a full refund or to rebook for free on the next available flight. You may also be eligible for compensation under EU/UK Regulation 261, depending on the cause of the cancellation.
We are not affiliated with British Airways or any official airline entity. CheapFlyFinder.com provides independent travel support services to assist with airline-related issues like cancellations, refunds, and rebooking. For official info, please visit britishairways.com.
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