How to Manage Your Etihad Airways Booking in 2025

Plans changed? Your Abu Dhabi stopover turned into a more extended holiday, your meeting was rescheduled, or you found a better connection via the Etihad network. Whatever the reason, the Etihad Manage Booking tool gives you complete control over your reservation 24/7. But if you’d prefer to skip the website, avoid confusing fare rules, or want someone to find you the cheapest possible rebooking, CheapFlyFinder’s expert agents can handle it all with just one quick call,  often saving you more than the official site ever shows.

Feature

Description

Change Flight Date/Time

Rebook any Etihad-operated flight, including same-day changes (subject to availability)

Add or Modify Baggage

Pre-pay extra bags, golf sets, musical instruments, or pets at up to 50 % off airport rates

Change or Choose Seats

Select standard, extra-legroom (Neighbour-Free), or preferred front-cabin seats

Upgrade Cabin

Move to Business, The Residence, or First Class using cash, miles, or upgrade bids

Add Special Meals

20+ options: vegan, kosher, Jain, Hindu non-veg, halal, diabetic, child, low-lactose, etc.

Update Contact Details

Change phone, email, or add emergency contact

Add/Correct Guest Number

Add your Etihad Guest number to earn miles and tier points

Request Special Assistance

Wheelchair, stretcher, oxygen, unaccompanied minors, guide dogs, medical clearance, etc.

Cancel & Check Refund Eligibility

Instantly see if you get cash back or future travel credit

View/Download Documents

Updated itinerary, e-ticket, receipt, insurance, or boarding pass

Redeem Voucher or Bid for Upgrade

Apply travel vouchers, corporate codes, or place an upgrade bid

What is the Etihad Manage Booking Tool?

What is the Etihad Manage Booking Tool?

Etihad Airways’ “Manage Booking” (also called “Manage My Booking”) is a powerful online portal that lets you modify nearly every part of your trip from the moment your ticket is issued until 2 hours before departure,  whether you’re flying Economy, Business, or the ultra-luxurious The Residence on the A380.

With this tool, you can:

  • Change to an earlier or later flight (even switch between Etihad and partner airlines when allowed)
  • Upgrade instantly with Guest miles or cash
  • Choose your exact seat, including Neighbour-Free seats (an extra seat next to you)
  • Add baggage cheaper than at the airport
  • Order special meals and request assistance
  • Cancel and see the exact refund/credit amount in seconds
  • Add your Etihad Guest number for miles and tier status

How to Access Etihad Manage Booking (Step-by-Step)

Website
  1. Go to etihad.com
  2. Click “Manage Booking” (top menu)
  3. Enter your 6-character booking reference and last name
  4. Your trip loads instantly,  start making changes
Mobile App
  1. Download the official Etihad Airways app (iOS/Android)
  2. Tap “Manage” → “My Trips.”
  3. Enter reference or log in with your Etihad Guest account
  4. All options appear immediately
By Phone (US & Canada)

24/7 multilingual support. Ideal for complex changes such as name corrections, medical cases, or group bookings.

Let CheapFlyFinder Handle Everything for You

  1. Why would someone spend 40 minutes reading fare conditions when our team knows every hidden rule? Call us and we’ll help:

    ✔ Rebook you on the lowest fare (even unpublished partner fares)

    ✔ Secure complimentary upgrades using your Etihad Guest Silver/Gold/Platinum status

    ✔ Combine cash + miles in ways the website sometimes blocks

    ✔ Process refunds faster and check for EU261/International compensation

How to Change Your Flight with Etihad Airways

  • Within 24 hours of booking: 100% free change or cancellation
  • Economy Deal/Saver: Change fee $150–$450 + fare difference
  • Economy Choice/Choice Plus/Flex: $50–$250 or free on many routes
  • Business & First / The Residence: Completely free changes, no fare difference collected on Flex tickets
  • Same-day change: $75–$250 (free for Gold, Platinum & Platinum Plus)
  • Deadline: Minimum 2 hours before departure (3–4 hours for intercontinental flights)
  • How to do it online:
    • Go to Manage booking
    • Select Change flight
    • Pick new date/time
    • Review the exact cost
    • Pay only the difference + fee (if any)
How to Add Baggage, Choose Seats, or Upgrade Cabin

How to Add Baggage, Choose Seats, or Upgrade Cabin

Baggage allowance (2025)
  • Economy Deal: 23 kg
  • Economy Saver/Choice: 30–35 kg
  • Economy Flex/Choice Plus: 35–40 kg
  • Business Class: 40–50 kg
  • First & The Residence: 50–60 kg (4 pieces on US routes)
Adding extra bags online saves up to 50 %:
  • Extra piece Europe–Abu Dhabi: $70
  • Extra piece to/from USA: $100–$250
  • Sports equipment & musical instruments: flat rates from $150
Seat selection
  • Standard seats: Free for Choice Plus, Business & First; $15–$130 for Deal/Saver
  • Extra-legroom & preferred zones: $35–$350
  • Neighbour-Free (guaranteed empty seat beside you): $100–$800 (most popular on long-haul)
Upgrade options
  • Instant paid upgrade: From $350 (regional Business) to $12,000+ (The Residence)
  • Bid Now: Submit bid 6–72 hours before departure (many win with $400–$1,200)
  • Etihad Guest miles upgrade: 8,000–200,000 miles one-way
  • Complimentary upgrades for Silver (limited), Gold & Platinum (high priority)
  • Free chauffeur-driven worldwide with Business & First upgrades

Common Errors You Can Fix in Manage Booking

  • Minor name corrections, is free for, up to 3 characters; for more documentation is needed
  • Add infant/lap child or extra child after booking
  • Add/correct Etihad Guest number (retro-credits up to 12 months)
  • Update passport, visa, or API details (mandatory for USA, UK, Australia, India, etc.)
  • Apply e-credits, companion vouchers, or corporate promo codes
  • Add special requests: bassinet, wheelchair, oxygen, guide dog, peanut-free meal, etc.

Name Change or Correction Policy

  • Minor spelling mistake changes are free. Complete name transfers are strictly prohibited;  the original ticket must be cancelled, and a new one issued.

Online Check-In and Boarding Pass

  • Opens 48 hours and closes 60 minutes before departure. Mobile boarding passes are accepted at 95 % of Etihad airports, including seamless biometric check-in at Abu Dhabi Zayed International (AUH).

Special Meals

  • More than 20 options, including vegetarian Jain, kosher, halal, Hindu non-vegetarian, raw vegetarian, child, baby, diabetic, gluten intolerant, low sodium, fruit platter, seafood meal, etc. Must be requested at least 24 hours in advance (48 hours for kosher).

Cancel Flight & Request Refund – Full Rules

  • Fully flexible tickets: 100 % cash refund anytime, even after departure
  • Semi-flexible: Future travel credit valid indefinitely
  • Non-refundable: Credit minus $100–$450 cancellation fee
  • Etihad cancels or major delay (>5 hours): Full cash refund + possible compensation up to $650 per passenger under international rules

Need quick help? Call now at

Available 24/7 • Secure Assistance • Privacy Policy Available on Request
24x7

Yes, you can change your Etihad flight for free, within 24 hours for all Flex/Business/First tickets, or for those who hold Gold or Platinum status.

Manage booking → “Extra services” → Baggage → Add and pay instantly (always the lowest rate).

Free for Choice Plus, Business & First. Deal/Saver pay $15–$800 depending on seat type.

Yes,  instantly in Manage Booking or place a bid up to 6 hours before departure.

Add it anytime,  miles are credited automatically, even retroactively.

Yes, as long as the flight isn’t full. Best availability 30–90 days out.

Yes,  complimentary worldwide for all Business, First, and The Residence passengers.

Etihad Airways Manage Booking – FAQs

Why Smart Travelers Call CheapFlyFinder Instead

We don’t only access the common public websites available to everyone;  we know all the cheat codes: the unpublished fares, partner airline inventory, elite-benefit shortcuts, and compensation rules all at once. Your one call can save you hundreds or even thousands on changes, upgrades, and refunds.

Disclaimer

We are not affiliated with Etihad Airways, Etihad Guest, or any official airline entity. CheapFlyFinder.com is an independent third-party travel support service helping passengers with modifications, cancellations, refunds, upgrades, and rebookings. For official policies and live availability, always visit etihad.com.

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