Flying with Hawaiian Airlines means embracing the spirit of aloha on your journey to or from the islands, but we know plans can change. Whether you’re island-hopping or flying from the mainland, Hawaiian’s cancellation policy is designed to be straightforward and accommodating. For immediate assistance, you can call our customer support number to get instant help with your flight tickets.
Free cancellation within 24 hours of booking
Full refund available before departure
Receive travel credit for future use
Available for a fee and fare difference
While many changes can be made online, our customer support agents are available for personalized assistance. Call the support number for:
Yes. Hawaiian Airlines offers a 24-hour flexible booking policy.
Refundable tickets offer the greatest flexibility for changing plans.
Hawaiian’s non-refundable tickets (Main Cabin Basic) still provide value if your plans change.
After canceling an eligible ticket, Hawaiian Airlines will process your refund or issue Travel Credit.
| Refund Type | Processing Time |
|---|---|
| Credit/Debit Card | 7-10 business days |
| Bank Transfer | Up to 20 business days |
| Travel Credit | Issued immediately to your account |
Hawaiian Airlines allows changes to most tickets, with policies varying by fare type.
Hawaiian Airlines offers a same-day confirmed change option for a fee.
Canceling your Hawaiian Airlines flight is simple and can be done online or by phone.
If Hawaiian Airlines cancels your flight for any reason (e.g., weather, operational issues), you are entitled to options.
Yes, if you cancel within the 24-hour risk-free window or if you have a refundable fare. Non-refundable tickets will receive Travel Credit.
It is an electronic credit issued when you cancel a non-refundable ticket. It is valid for 12 months for future Hawaiian Airlines flights.
Yes, Travel Credit can typically be used to book travel for anyone, making it a flexible option for family planning.
No. After the 24-hour risk-free period, Main Cabin Basic tickets cannot be changed or canceled for credit.
You will receive a full refund to your original payment method, the option to be rebooked, or Travel Credit with extended validity.
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