Flying with Hawaiian Airlines means embracing the spirit of aloha on your journey to or from the islands, but we know plans can change. Suppose you are island-hopping or flying from the mainland, the Hawaiian Airlines cancellation policy is designed to be straightforward and accommodating. For immediate assistance, call our customer support number to get help with your flight tickets.
Free cancellation within 24 hours of booking
Full refund available before departure
Receive travel credit for future use
Available for a fee and fare difference
According to the Hawaiian Airlines cancellation policy, you can cancel your flight via the website, by calling the helpline, or at the ticket counter. However, you can also contact our agents to cancel your flight.
Hawaiian Airlines offers a same-day confirmed cancellation option for a fee, subject to availability.
Non-refundable tickets (Basic, Standard) are not eligible for cash refunds but retain value for future travel.
Refundable tickets, full-fare Economy (Flex), Premium Economy (World Traveller Plus), and flexible Business/First Class fares offer the most freedom.
Hawaiian Airlines offers a 24-hour cooling-off period on most bookings.
Hawaiian Airlines allows cancellations to most tickets, though fees and policies vary by fare.
These tickets are non-changeable and non-refundable, except when you cancel within 24 hours of booking.
No change fees, but if you change, you will pay the fare difference.
These are fully refundable if you cancel before departure.
If you cancel an award (miles) ticket, you may get your miles back if done before departure, depending on fare class.
Hawaiian has a Flexible Travel Policy that allows certain fare types to be changed without a fee and canceled for credit.
According to the Hawaiian Airlines cancellation policy, you need to pay a cancellation fee while cancelling your flight, which depends on the class type and destination.
| Fare type | Cancellation fee |
| Main Cabin | Not allowed |
| Refundable fares (within Hawaii) | $25 |
| International routes | $100 |
If Hawaiian Airlines cancels your flight for operational, weather, or other reasons, you are protected under UK/EU regulations (UK261).
After canceling an eligible ticket, Hawaiian Airlines will automatically process your refund or issue a Travel Credit.
| Refund type | Processing time |
| Credit/Debit Card | 7 business days |
| Bank Transfer | Up to 20 business days |
| Travel Credit | Issued immediately to your Travel account |
While the Hawaiian Airlines website and app are intuitive, our support team is here for you 24/7 for specific situations:
It depends on your fare type, for non-refundable fares, you will not get a cash refund, you may receive travel credit. Whereas, for refundable tickets, you can cancel and request a refund, but a service fee applies.
According to the process yu get refund within 7 to 20 business days, if you have bought from a credit card or cash, cheque, or other non-card payments.
If your ticket is completely unused, it is valid for one year from the date of purchase. Yet, if you use part of the ticket, the remaining value is also valid for one year from the first travel date.
We do not have any affiliations with Hawaiian Airlines or any other airline officially. CheapFlyFinder.com is a standalone travel assistance solution that makes it easy to go through the process of changes, cancellations, refunds, and rebookings. If you want to be sure you get the latest offers and updates straight from the source, it is best to visit hawaiianairlines.com.
Disclaimer: CheapFlyFinder is a third-party travel assistance service. We are not affiliated with any airline or government agency. All airline names and logos are used for reference only. For official information.
© 2025 Created with Cheapflyfinder
