Flying with Lufthansa means experiencing German precision and a vast global network. However, we understand that travel plans can sometimes change unexpectedly. The Lufthansa Airlines Cancellation policy provides flexible and structured options depending on your fare type and route—whether you’re flying within Europe, to North America, or anywhere across the globe. For quick and reliable support in managing your Lufthansa Airlines Cancellation, our customer service team is available to guide you and help process your flight changes or refunds instantly.
Free cancellation within 24 hours of booking
Full refund available before departure
Receive a travel voucher for future use
Available for a fee and fare difference
While Lufthansa’s online portal is efficient, certain complex situations benefit from direct agent support. Our customer service team is available to assist with:
Yes. Lufthansa offers a 24-hour flexible booking policy for most fares.
Refundable tickets, typically Flexible and Business/First Class fares, offer the greatest flexibility.
Non-refundable tickets (Economy Light, Classic) are not eligible for cash refunds but retain value.
After canceling an eligible ticket, Lufthansa will process your refund or issue a voucher.
| Refund Type | Processing Time |
|---|---|
| Credit/Debit Card | 7-10 business days |
| Bank Transfer | Up to 20 business days |
| Travel Voucher | Issued immediately to your email |
Lufthansa’s change policy is strictly tied to the fare conditions of your ticket.
Lufthansa offers a same-day flight change option, subject to availability and fees.
Canceling your Lufthansa flight is straightforward through two primary methods.
If Lufthansa cancels your flight for operational, technical, or other reasons, you are protected under robust EU passenger rights (EC 261).
Yes, if you cancel within the 24-hour risk-free window or if you have a fully flexible, refundable fare. Non-refundable fares incur fees and are issued as travel vouchers.
It is an electronic credit issued when you cancel a non-refundable ticket. It is valid for 12 months from the date of issue for future Lufthansa Group or partner flights.
Typically, no. Light fares are only eligible for a travel voucher if canceled voluntarily. A cash refund is only issued if Lufthansa cancels the flight.
No. After the 24-hour risk-free period, Economy Light fares cannot be changed or canceled for a voucher.
Under EC 261, you have the right to choose between a full refund, rerouting, care (meals, hotels), and often cash compensation of €250-600, depending on the flight distance and delay length.
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