Flying with Qantas means choosing Australia’s flag carrier for a reliable travel experience. But what if your plans changed? If you are flying domestically, to New Zealand, or on a long-haul international journey, the Qantas Airlines cancellation policy offers clear options based on your fare type. For immediate assistance, call our customer support number to get help with your flight tickets.
We provide full refunds with no questions asked within 24 hours of booking the ticket.
Complete refund to the original payment source, even hours before the departure.
These get converted into a travel voucher valid for future use.
Possible on most routes with a minimal fee.
Under the Qantas Airlines cancellation policy, you can cancel your flight in multiple ways, such as directly on the website, through the App, by calling the contact center, at any ticket office worldwide, or at the airport counter right before departure. You may also reach our expert agents for immediate, hassle-free assistance, especially useful for group bookings, award tickets, or complex itineraries involving codeshare partners.
Refundable tickets (Flexible and Business/First Class fares) offer the most flexibility.
Non-refundable tickets (Red e-Deal, Sale fares) are not eligible for cash refunds but retain value for future travel.
Qantas offers a same-day flight change option for a fee, subject to availability.
Qantas offers a 24-hour cooling-off period on most bookings.
If Qantas Airlines cancels your flight due to operational, weather, or other reasons, you are protected under UK/EU regulations (UK261).
After canceling an eligible ticket, Qantas Airlines will automatically process your refund or issue a Travel Credit.
| Refund type | Processing time |
| Credit/Debit Card | 7 business days |
| Bank Transfer | Up to 20 business days |
| Travel Credit | Issued immediately to your Travel account |
The Qantas cancellation fee depends on your fare type, route, and ticket conditions. Domestic Economy fares often have a fixed cancellation fee, while international fares have different charges based on fare rules.
You will get a refund, but only if your fare type permits refunds. Refundable fares are eligible for a complete refund. At the same time, non-refundable tickets may offer a flight credit after fees are deducted.
If Qantas cancels your flight or makes a significant schedule change, you are generally entitled to a full refund, rebooking, or credit with no cancellation fee.
You can cancel your booking through Qantas Manage Booking, the phone service, or our travel agent. Cancellation fees and refund options will be shown before you confirm the cancellation.
If your ticket was booked via a travel agency, you must contact them directly. They may apply additional service fees on top of Qantas’ cancellation rules.
We are not affiliated with Qantas Airlines or any official Qantas entity. CheapFlyFinder.com provides third-party independent travel support services to assist passengers with cancellations, refunds, changes, name changes, and rebookings. For the most up-to-date and official information, always refer to qantasairways.com or contact Qantas directly.
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